FAQ

Yes — most of our standard and mini decal orders under 3.5oz ship via USPS First Class Mail, which doesn’t include tracking. You’ll still receive a shipping confirmation email when your order ships, but it won’t contain a tracking number. Rest assured, your order is on the way! All our large decals and prints ship via USPS Ground Advantage will have a tracking number.

Decal Orders ship out within 1–3 business days via USPS First Class Mail or USPS Ground Advantage. Delivery usually takes 1–5 business days after shipment, depending on your location.

T-Shirt Orders ship out within 5 business days. Delivery usually takes 1–5 business days after shipment, depending on your location. All T-Shirts are made to order and will ship separately from the rest of your order.

Print & Card Orders ship within 5 business days if signed & 1-3 business days unsigned via USPS Ground Advantage and typically arrive within 3 business days after they’ve shipped.

Delivery times may vary slightly based on USPS and your shipping address.

We do offer express shipping options if you need your order quicker.

If your order isn’t quite right — whether an item is missing or something else was sent by mistake — just send me an email with your order number and a quick note about the issue. I’ll make it right as fast as I can.

If your artwork arrived damaged, I’ve got you covered. Please email me with a few photos of the damage, and I’ll send out a replacement ASAP.

Mistakes happen! If you catch an error in your shipping address, contact me right away. If your order hasn’t shipped yet, I can update it no problem. If it’s already on the way, I may not be able to intercept it. If the package is returned to me, I’ll gladly resend it to the correct address. Otherwise, a new order may need to be placed at the customer’s expense.

If your order hasn’t shown up yet, hang tight — USPS First Class Mail can sometimes take longer than expected. All standard and mini decal orders under 3.5oz ship this way, and while delivery is typically 1–5 business days, delays do happen. Please allow up to 10 business days from the ship date for your order to arrive. If it still hasn’t shown up after that, feel free to reach out and we’ll help sort it out.

Send us a message with the fish you want designed and we will add it to our to do list.

Whether you're an individual or a business, you may not use our artwork without permission. That includes personal projects, reproductions, or any commercial use. Unauthorized use is considered theft, and we take it seriously — including pursuing legal action if necessary.

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